SAV ACQUÉREUR

SAV Acquéreur - New option - Archipad Promoteur Archipad, the 100% digital construction site monitoring and coordination application, has expanded its offering with an after-sales service option dedicated to property developers. Archipad SAV is an innovative solution dedicated to managing the acceptance of work and after-sales service, designed to optimize interactions between developers, purchasers and site workers. This solution digitizes the entire acceptance process, centralizing service requests and simplifying the follow-up of reservations, offering your customers a seamless and transparent experience. Key features : Centralized management of interventions: Developers can validate reservations to be processed, record those received by post during the Garantie de Parfait Achèvement (GPA) or the garantie décennale, and coordinate their processing until they are lifted. Personalized access for purchasers: New homeowners have a dedicated customer area accessible from the developer's website or via an app available on Android and iOS. This space enables them to lodge reservations, track their processing in real time, and access essential information such as past and forthcoming visits, choices for Travaux Modificatifs Acquéreurs (TMA), plans and other useful documents. Smooth communication between stakeholders: The solution promotes effective collaboration between developers, prime contractors and contractors, ensuring total transparency and enhanced customer satisfaction. By integrating Archipad SAV into their processes, architectural professionals benefit from optimized management of reserves and interventions, improved quality of delivered projects and enhanced customer satisfaction. Digitizing processes also saves considerable time and reduces costs linked to defects and delays.